Last Updated: August 20, 2026
Delivery Area
fetchazonline ships exclusively within the United States. We do not currently offer international shipping or delivery to U.S. territories outside the contiguous forty-eight states.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or federal holidays will begin processing on the next business day. You will receive an email confirmation with tracking information once your order has left our facility.
Shipping Methods and Carriers
We partner with USPS, UPS, and FedEx to deliver your order. The carrier selected for your shipment depends on the package size, destination, and service availability at the time of dispatch. If you have a carrier preference, please note it in your order and we will make every effort to accommodate your request, though we cannot guarantee a specific carrier for every order.
Delivery Timeframe
Once your order has been dispatched, estimated delivery within the United States is 3–5 business days. Delivery timelines are estimates provided by the carrier and are not guaranteed. Delays caused by weather, carrier operational issues, or incorrect addresses are outside our control.
Shipping Costs
Shipping is free for all orders delivered within the United States. There are no minimum order requirements and no additional handling fees.
Order Tracking
A tracking number will be emailed to you when your order ships. You can use this number on the carrier’s website to monitor your package’s progress.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect or incomplete address provided at checkout, we will contact you using the email address on file to arrange reshipment. Additional shipping charges may apply for reshipment in such cases.
Questions
For shipping-related inquiries, please contact us at info@fetchazonline.my. Our team responds to emails during regular business hours, Monday through Friday, 9:00 AM – 6:00 PM Central Time.