Contact Us
Last Updated: August 20, 2026
We are here to help. Whether you have a question about an order, need assistance with a return, or simply want to learn more about our products, our customer service team is available during the hours listed below.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM Central Time
Saturday – Sunday: Closed
info@fetchazonline.my
We aim to respond to all emails within 1 business day.
Phone
+1 314-705-6572
Our phone line is staffed during the customer service hours listed above. If you reach voicemail outside of these hours, please leave a message and we will return your call on the next business day.
Mailing Address
fetchazonline
7833 Fleta St
St. Louis, MO 63123
United States
Contact Form
A contact form is also available at the bottom of this policy page. You can use it to submit your inquiry directly, and it will be routed to our customer service team during regular business hours.
Response Time
We make every effort to respond to all inquiries within 1 business day. During peak periods, response times may be slightly longer. For order-specific questions, please include your order number in your message.